Legal Technology Core Competencies Certification Coalition Privacy

Legal Technology Core Competencies Certification Coalition (“We” or “LTC4“) are committed to protecting and respecting your privacy.

This policy (together with our Website Terms and Conditions and Cookie Policy and any other documents referred to in them) sets out the basis on which any personal data we collect from you, or that you provide to us, on www.ltc4.org (the “Website“) or when you communicate with us by email or telephone will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

The data controller of personal data collected from you, or which you provide to us, via the Website is Legal Technology Core Competencies Certification Coalition of 20-22 Wenlock Road, London, N1 7GU. You can contact us using the contact details provided at the end of this policy.

INFORMATION WE COLLECT FROM YOU

We will collect and process the following data about you:

  • Information you give us. This is information that you give us by filling in forms on our Website or by communicating with us by phone, e-mail or otherwise.

It includes information which you provide when you apply to be a member of LTC4, participate in discussion boards, participate on LTC4’s social media pages such as LinkedIn and Twitter, contribute to LTC4’s Core Competencies, apply for content mapping approval, request payment by a contractor, request reimbursement of an authorised expense or when you report a problem with our Website.

The information which we will need you to provide when you apply to be a member of LTC4 will include the number of employees in your firm, the name of your firm, your name, firm address, your e-mail address, your role, who referred you to LTC4, your address, your phone number and financial information. Unless you provide this information, you cannot apply to be an LTC4 member.

In most other cases, you will not be obliged to provide any personal data to us, but if we are required to communicate with you, we will need your contact details to do so.

Information we collect about you. When you visit  the members section of the Website we will automatically collect technical information about you, as detailed in Wild Apricot Security & Privacy Policy. We do not collect technical information about you when you visit the public sections of the Website.

  • Information we receive from other sources. This is information we receive about you if you use any of the other services we provide. We are working closely with third parties (including, for example, business partners, sub-contractors in technical, payment services and advertising networks). We will notify you if and when we receive information about you from them and the purposes for which we intend to use that information.

COOKIES

Our Website uses cookies to distinguish you from other users of our Website. This helps us to provide you with a good experience when you browse our Website and also allows us to improve our Website. For detailed information on the cookies we use and the purposes for which we use them see our Cookie Policy.

USES MADE OF THE INFORMATION

We use your personal data for the following purposes:

  • to allow us to enter into and/or perform our contract with you*;
  • to enable us to comply with our legal obligations**; and/or
  • to pursue legitimate interests of our own or those of third parties***, provided your interests and fundamental rights do not override those interests.
  • We will only use your information for marketing purposes where you have consented****

Further details of how we will process your personal information are provided below along with an indication with asterisks of the legal basis which we rely on under data protection laws to process your personal information.

Information you give to us.

We will use this information:

  • to carry out our obligations arising from any contracts entered into between you and us* and to provide you with the information and services that you request from us***;
  • where permitted by law, to provide you with information about other services we offer that are similar to those that you have already purchased or enquired about or to provide you with information about our affiliate companies’ products and services***/****;
  • to notify you about changes to our service*/***;
  • to ensure that content from our Website is presented in the most effective manner for you and for your computer***.

Information we collect about you.

We will use this information:

  • to administer our Website and for internal operations, including troubleshooting***;
  • to evaluate our success in the market and the success of our services within member firms by way of data analysis, testing, research, statistics and surveys***; including, but not limited to, matrices relative to the number of individuals certified, the number of member firms with certified individuals, the size of member firms, and statistical data related to the core competencies.
  • to improve our Website to ensure that content is presented in the most effective manner for you and for your computer***;
  • to allow you to participate in interactive features of our service, when you choose to do so***;
  • as part of our efforts to keep our Website safe and secure***;
  • to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you***;
  • to make suggestions and recommendations to you and other users of our Website about products or services that may interest you or them***/****.

Information we receive from other sources.

We may combine information we receive from other sources with information you give to us and information we collect about you. We will use this combined information exclusively for the purposes set out above.

We will not carry out any solely automated decision-making using information we hold about you.

DISCLOSURE OF YOUR INFORMATION

We will share your personal information with:

  • Our volunteers who are part of our Pods, who assist us to provide our services to you, such as by processing certifications and providing new members services; and
  • Other business partners, suppliers and sub-contractors that we use for the purpose of carrying out our business and providing services to you, listed here, which include those who help us with processing applications and dealing with inquiries.

We will disclose your personal information to third parties:

  • In the event that we sell or buy any business or assets, in which case we will disclose your personal data to the prospective seller or buyer of such business or assets;
  • If LTC4 or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets; and
  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Website Terms and Conditions, our Member Licence Agreement and any other agreements; or to protect the rights, property, or safety of LTC4, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

WHERE WE STORE YOUR PERSONAL DATA

A number of LTC4’s volunteers and board members are located in countries outside the European Economic Area (“EEA”), including the US and Australia. As a result personal data that we collect from you will be transferred to, accessed and/or stored outside the EEA in order to provide our services. A number of our service providers who may have access to your personal data when they provide services to us are also located outside the EEA.

A list of the countries to which we transfer personal data outside the EEA as at the date of this Policy can be found by clicking here (as updated from time to time), along with a description of the safeguards we use to ensure that your personal data is adequately protected and how to get a copy of any related documents.

We have entered into Standard Contractual Clauses (which contain terms designed to protect your personal data in accordance with EU data protection laws[1]) with all of our volunteers who are located outside the EEA to cover their access to personal data from the European Union, a copy of which can be obtained by using the contact details at the end of this policy.

We will retain your personal data for as long as necessary for the purposes it was collected as set out in this policy. This means that, if you are a member, we will retain your personal data until the end of your membership and for two years thereafter for the purposes of tracking certifications, reporting to you in relation to previous certifications and to allow you to return to Legal Technology Core Competencies Certification Coalition if you wish to do so.

We may retain your personal data in an anonymised and aggregated form thereafter.

SECURITY

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

More information about the security measures we have in place to protect your personal data is provided in our Security Policy.

YOUR RIGHTS

Right to Object

You have the right to object to our use of your personal data, on grounds relating to your particular situation, to the extent the processing is based on our legitimate interests. If we receive an objection, then we will stop processing your personal data unless we can demonstrate compelling legitimate grounds for processing your personal data which override your interests, rights and freedoms or if the processing is necessary for the establishment, exercise or defence of legal claims. If you object to our use of your personal data, then this may prevent us from being able to provide the services you have requested to you.

Additional Rights

Under certain circumstances, by law you have the right to:

  • Request access to your personal information (commonly known as a “data subject access request”). This enables you to receive a copy of the personal information we hold about you and to check that we are lawfully processing it.
  • Request correction of the personal information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.
  • Request erasure of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing (see above).
  • Request the restriction of processing of your personal information. This enables you to ask us to suspend the processing of personal information about you, for example if you want us to establish its accuracy or the reason for processing it.
  • In certain circumstances, request to receive the personal information you have provided to us in a structured, commonly used and machine readable form, or, where technically feasible, for it to be transmitted in this form directly to another organisation. This enables other organisations to use the data.
  • Lodge a complaint about the way in which your personal information is being used to a supervisory authority.

If you want to review, verify, correct or request erasure of your personal information, object to the processing of your personal data, or request that we transfer a copy of your personal information to another party, please contact us using the contact details provided below.

You will not have to pay a fee to access your personal information (or to exercise any of the other rights). However, we may charge a reasonable fee if your request for access is manifestly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.

We may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights). This is another appropriate security measure to ensure that personal information is not disclosed to any person who has no right to receive it.

In the limited circumstances where you may have provided your consent to the collection, processing and transfer of your personal information for a specific purpose, you have the right to withdraw your consent at any time. To withdraw your consent, please contact us using the contact details provided below. Once we have received notification that you have withdrawn your consent, we will no longer process your information for the purpose or purposes you originally agreed to, unless we have another legitimate basis for doing so in law.

Our Website will, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

CHANGES TO OUR PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time. If we make any material changes to this Privacy Policy, we will email you to notify you that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and disclose it.

CONTACT

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to:

[1] Article 46 of the General Data Protection Regulation (EU) 2016/679.